Return & Refund Policy

At Antiviruskey, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase, as we deal in digital products and license keys.

Digital Product Policy

All products sold on Antiviruskey are digital activation keys delivered electronically. Due to the nature of digital products, returns are not accepted once a product key has been used or activated.

Refund Eligibility

A refund request will be considered only under the following conditions:

  • The product key has not been used or activated

  • The product key is not working at the time of activation

  • The issue is reported within a reasonable time after purchase

  • Our technical team successfully verifies the issue

Refund Verification Process

Once a refund request is raised, our team will verify the product key status to confirm that:

  • The key has not been used

  • The key has not been misused or shared

  • The activation issue is genuine

This verification process is necessary to prevent misuse of digital licenses.

Refund Processing Time

Refunds will be processed only after successful verification of the product key.
We request customers to wait patiently while the verification is completed.

Once approved, the refund will be initiated to the original payment method.
Processing time may vary depending on the payment gateway or bank.

Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Product key has already been used or activated

  • Incorrect product purchased by the customer

  • Incompatibility due to system requirements not checked

  • Delay in activation caused by improper installation

  • Change of mind after key delivery

Replacement Option

In some cases, instead of a refund, we may offer:

  • A replacement product key

  • Activation assistance from our support team

Contact for Refund Requests

To request a refund or report an issue, please contact our support team with:

  • Order ID

  • Registered email address

  • Screenshot or details of the issue

Our team will assist you as quickly as possible.

Policy Updates

Antiviruskey reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.